The core of organizatonal tradition-shift/switch (including members' sprits-shift) as to information is the shift of paper-documents-based.
Here the problem is : content makers (esp. clerks) do not inclined to be digital content maker, but to stay in old style of job.
And added are such clerical stances as "follow their choice (digital and paper)", "wait for their self reliant skillup (about digital)",
But, if only 'free from documents pile (wasteful copies)' is realized, then staff are happy.
Where to begin? Begin with "information circulation" - dumping digital documents into server, assemble information/contents from multiple, disparate sources, accumulate/pile digital matters, and so on. Don't try to be smart at the start. Put assemble documents before unite them.