University is notorious for being loosely/poorly organized compared with business corporation.
Let us see how loose/poor organization at university is criticized (cited from http://www.gerrymcgovern.com/nt/2004/nt_2004_09_20_university_websites_less_is_more.htm) :
What is an organization if it is not organized? "A university."
Many university websites are poorly organized, and filled with out-of-date content that has been directly published from print.
Delivering a better service to students and staff faces challenges because of decentralized management structures and concepts such as academic freedom.
Many universities are more like loose associations than coherent organizations.
Often, staff give more loyalty to a particular school or department than to the overall university.
There can also be a strong rivalry between the university administration and the lecturing staff, with the lecturers and professors keen to protect their academic freedom.
The result is that there are multiple websites for any one university, many taking a very different approach to design.
Out-of-date, poorly written content is rife because there are no standards, no measures, and few staff resources.
Much of the Web is beginning to move towards standard layout and design because that's what people want. People like a navigation that is familiar, they like to know that the "Home" link will be in the same position on every page they visit. People like content that is well written, up-to-date, and accurate. Universities, on the other hand, are growing websites like mushrooms, and have an amazing capacity to publish large quantities of irrelevant and confusing content.
But, I remark that the same criticism can be read as favorable comment. Every gain is paired with loss. Each of 'same approach', 'standardization', 'coherency', 'usability', 'up-to-date', etc. accompanies its own loss, from the viewpoint of culture. Indeed, here I dare to insist that being loosely/poorly organized is what university is required, because of its organizational special role/position/meaning - that is, creation of culture.