It is difficult, by the nature of the subject, to make my approach to the information system design a 'scientific' one. Indeed, I practice course/class design mostly relying on experience-based intuition, or rules of thumb, especially about managing diverse individuals.
Experienced organizers have their own rules of thumb for coordinating/controlling diverse individuals. But the importance is the sharing of their knowledge. Here a science/engineering of 'information system design', especially 'individuals diversity oriented information-system-design-as-organization-design', becomes required.
Thus, I make it one of my research subjects to prepare a kind of "diversity evaluation scale", in perspective of scientific/engineering approach to the information system design.